Privacy Policy

Last Updated: June 2026

ZH Crafts Ltd respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website.

1. Information We Collect

We may collect:

Personal Information

Full name
Company name
Email address
Telephone number
Business address
Country
Job title

Business Information

Wholesale enquiry details
Product interests
Purchase requirements
Company information

Technical Information

IP address
Browser type
Device information
Operating system
Website usage data
Cookies

2. How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotations
Process wholesale requests
Improve customer service
Send business communications
Improve website performance
Prevent fraud
Comply with legal obligations

3. Cookies

Our website may use cookies to:

Improve user experience
Analyze website traffic
Remember preferences
Monitor website performance

You can disable cookies through your browser settings.

4. Sharing Information

We do not sell your personal information.

We may share information with:

Logistics providers
Payment providers (where applicable)
IT service providers
Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your information against:

Unauthorized access
Loss
Misuse
Alteration
Disclosure

However, no online transmission is completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

Provide our services
Meet legal obligations
Resolve disputes
Enforce agreements

7. Your Rights

Depending on applicable law, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable

To exercise these rights, please contact us.

8. Marketing Communications

If you subscribe to our communications, we may send updates regarding:

Products
Services
Business opportunities
Company news

You can unsubscribe at any time using the unsubscribe link or by contacting us directly.

9. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our website is intended for business users and is not directed to children under 16 years of age.

We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy periodically.

The latest version will always be available on this page.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us using the contact details on our website.

GDPR & UK Data Protection Notice

ZH Crafts Ltd processes personal data in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are committed to handling personal information fairly, lawfully, transparently, and securely.

These documents provide a strong foundation for a professional UK wholesale website. To make them fully business-ready, replace generic contact references with your company’s legal name, registered office address, contact email, telephone number, and company registration details before publishing.